FAQs

 

 

Where are you located?

-Just south of Kremmling, CO 80459. DO NOT USE GPS OR GOOGLE MAPS to locate us as you might get lost and miss your ride. We include easy to follow directions in every confirmation email as well as posting them on our website.

What if it is raining the day of my ride?

-We ride rain or shine. We provide raincoats on every saddle. It is up to the Rusty Spurr Ranch to cancel due to any weather concerns. If we do need to cancel, we will refund 100% of the activity. Please remember that the weather patterns in this area are highly localized and more often than not it is sunny here when it is raining in the ski area towns.

What is your cancellation policy?

-If you cancel 48 hours or more before your ride time, we will refund 100% of the booked activity. If you cancel within 48 hours of the scheduled ride, you will be charged 100% of the booked activity. When a reservation is made, the horse is taken out of the inventory for that activity date and no one else can book it. We cannot accept travel delays, changes in plans, illnesses, or any other reason within 48 hours of your ride as an reason to not pay in full for the booked activity you missed.

Can you take riders with disabilities?

-Please note that neither our horses nor our guides are certified in hippotherapy. Our rugged, open range environment requires each rider be fit to manage their own horse independently and safely for the duration of the ride without affecting the other riders in the group.

What is the weight limit to ride?

-We follow the standard Body Mass Index chart to determine what guests we can accomodate. We are unable to accommodate anyone with a BMI over 35 due to the health and well-being of our horses and the safety of the guest. Availability for guests over 230 lbs is limited and horses cannot accommodate riders over 300 lbs. We reserve the right to weigh ANY rider at the ranch. If you are not the weight you listed with us when you arrive at the ranch and exceed our BMI limit, you are still required to pay for the horse you reserved from the inventory even though you are not riding.

Standard BMI (Body Mass Index) Chart:
We cannot accommodate any rider with a BMI (Body Mass Index) over 35
See chart below for reference.
Availability for riders over 230 pounds is very limited; please call us.

 

Do you have an age minimum?

-Yes, we can take children ages 8 and older. Unfortunately we do not have activities for children under 8 years old however we do have a comfortable cabin and picnic tables if an adult needs to stay behind with the younger children.

Are helmets required?

-The state of Colorado does not require helmet use. Our insurance mandates children 8-12 must wear a helmet when riding. We provide riding helmets at no cost when you check in. In addition, we have limited adult helmets available at no cost.

What if I have a group of 9 or more guests?

-Groups of 9 or more need to call the Rusty Spurr Ranch at 970-724-1123 to book their activity as we require a non-refundable 50% deposit. Final guest numbers and the remaining balance are due no later than 2 weeks from the date of the scheduled activity.

What should we wear?

-We recommend long pants and closed-toe, closed-heel shoes such as sneakers. No shorts as you will most likely get saddle sores on your skin or scratches from the forest. We discourage heavy treaded hiking boots. Absolutely no high heels, clogs, or flip-flops. Bring a light jacket or additional layer in case the weather changes. We provide raincoats on every saddle.

What should we bring?

-Keep in mind that Rusty Spurr Ranch is not responsible for any items lost on the trail such as wallets and keys. We recommend leaving wallets and purses, or items you will not need on the ride, in the car. You can leave keys with the office staff as a locksmith can be several hours away or totally unavailable that day. Bring a small to medium sized water bottle that can fit into the saddlebags we provide free of charge. A light jacket or extra layer can help if the weather changes.

Can I bring a camera?

-Absolutely! Your guide will take a photo of you and your group with a beautiful background at some point during the ride using your camera. If you choose to use your cell phone as a camera, you must put it into silent mode to not disturb the horses and peacefulness of the ride. Large lenses and cameras usually will not fit into the saddlebags.

Are there restrooms on the ride?

-No. We have several porta-potties near our check-in cabin that are cleaned daily, otherwise it is just the bushes along the trail if you have a bathroom emergency.

Are we allowed to run on the horses?

-No, we do not promise anything faster than a walk on our rides due to the rugged terrain and the workload of the horses. However we DO encourage our guests to spread out and ride off-trail wherever the terrain permits. It is not a strict nose-to-tail type ride unless you prefer to stay in line.

Where do the rides go?

-The trail rides go through wildflower meadows and aspen groves as they meander up and down and around the scenic, upper areas of the ranch. You will see the snow-capped Continental Divide, the Gore Mountain range, and if you’re lucky, maybe some wildlife. We do not ride on any narrow cliff edges.

 Do you offer overnight accommodations?

-No we do not offer any lodging on the ranch however our small community of Kremmling offers several choices within 20 minutes of the ranch. Check out www.kremmlingchamber.com for lodging.

Can we bring our own horse?

-Unfortunately we cannot allow outside horses to join any of our activities due to possible disease transmission and upsetting the ranch herd dynamic. We have amazing horses to suit every ability.